Contact support
For help with thinKbox FRCS, email thinkboxfrcs@gmail.com. For a technical problem, please include your device model, operating-system version, thinKbox FRCS version, a short description of what happened, and a screenshot when useful.
Email thinKbox FRCS SupportPurchases and restoring access
In-app purchases are processed by Apple through the App Store. If you previously unlocked the Full Version using the same Apple Account, use the app’s restore-purchase option to ask the App Store to restore eligible access.
Notes, flashcards and study progress
thinKbox FRCS is designed as a local-first study system. Personal notes, flashcards, study progress and other user-created study material are stored on the device. If you are reporting missing or unexpected content, please avoid deleting the app until support has reviewed the issue.
Local AI
Local AI uses a compatible user-imported GGUF model and runs on the device. Model availability, speed and memory requirements vary by model and hardware. If Local AI does not start, include the device model and the name and size of the GGUF model in your support email.
Images, video and drawing
When you choose to add media or create a drawing, thinKbox FRCS uses the relevant device capabilities and stores the resulting study material locally. If a media item does not appear as expected, include the affected note title and a screenshot when contacting support.
Privacy
For information about local storage, permissions, purchases and data handling, read the thinKbox FRCS Privacy Policy.
Educational use
thinKbox FRCS is an educational revision resource. Its content and study tools are not a substitute for clinical judgement, specialist advice, institutional policies or local clinical protocols.